Terms and conditions

1. General

ChiqueWatch is a hobby-based, private custom watch service. By submitting a request or using this website, you agree to these Terms and Conditions. These terms may be updated without notice.

2. Custom Orders

All watches are hand-assembled to order based on customer preferences. Please make sure your request is final before confirmation. Once parts are ordered, changes are no longer possible.

3. Payments

Payments are made via bank transfer, Tikkie or PayPal after request confirmation. All prices are listed in euros (€) and include VAT.

4. Shipping

We ship worldwide. Shipping fees vary per country and are communicated before confirmation. All watches are assembled and shipped within 14 days of confirmation. In rare cases (e.g. broken parts), delays may occur. You will be informed if this happens.

5. Damage During Shipping

If your watch arrives damaged but repairable, we’ll fix it for free after return (see return & repair policy). If the product is severely damaged or lost during shipping, please contact the shipping carrier. We’re not responsible for shipping issues outside of our control, but we’ll help where possible.

6. Returns & Refunds

We do not accept returns or refunds, since each watch is custom-assembled. Repairs are only accepted for damaged items reported within 7 days of delivery, with proof (photos) and approval. See our Return & Repair Policy for details.

7. Personal Information

Your personal data (name, address, email) is only used for communication and shipping purposes. We never share or sell your information.

8. Contact

For any questions or concerns, please contact:

📧 chiquewatch@gmail.com